All Publications

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European Microfinance Award 2016 - Microfinance & Access to Education: Investing in Tomorrow

How the 2016 award winners are addressing lack of access to quality education
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Financial Inclusion and Inclusive Growth: A Review of Recent Empirical Evidence

Understanding the relationship between financial inclusion and macroeconomic growth
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Financial Inclusion, Stability, Integrity, and Protection: Observations and Lessons for the I-SIP Approach from the Philippines

Drawing valuable lessons from the experience of policy makers on integrating financial inclusion
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Fraud in Mobile Financial Services: Protecting Consumers, Providers, and the System

Identifying key fraud risk factors and vulnerabilities to minimize harm
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Mission Critical: Enabling Digital Payments for Development

Guide for government employees to engage with policy makers and regulators in emerging markets
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Quenching a Thirst: Digital Finance and Sustainable Water Service for All

Can innovative technology improve service delivery?
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Technology Inequality: Opportunities and Challenges for Mobile Financial Services

Is the sector ready for a shift to smartphone-based financial services?
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The Business Case for Customer Centricity

Why should financial service providers implement a customer-centric initiative?
Paper

The Role of Financial Services in Humanitarian Crises

Guidance and operational lessons on financial sector interventions for people in crisis