All Publications
Resilient and Inclusive Financial Services Delivery During COVID-19
This report draws on the lessons that main actors in Zambia, Rwanda, and Sierra Leone have learned about resilience in the times of COVID-19 and identifies key insights into how they have continued to expand financial inclusion.
"The First Wealth is Health"
This publication presents lessons and best practices from the European Microfinance Award 2021 on "Inclusive Finance & Health Care".
A Digital Bookkeeping App to Improve Access to Finance: A Case Study from Ghana
This case study shares more on the design of the app predicting credit risk to provide young entrepreneurs with affordable capital, and initial lessons learned for practitioners.
A Framework to Design User Centric Social Protection Programs
This framework can be used by stakeholders to design and evaluate social protection programs through a user-centric lens.
Financial Solutions for Women in Rural and Agricultural Livelihoods
This research provides insights on the disproportionate need and strategic opportunity for improving the lives and livelihoods of rural women.
Innovating Digital Financial Services for Posts
Through services innovations, Posts can help achieve changes in the financial lives of their customers, and ultimately, positively impact low-income populations. This study identifies approaches and practices that can guide Posts in their innovation journey.
Market Opportunities for Women’s Savings: Evidence From India
This study analyzed data to better understand why and how women save in India to guide financial services providers as they work to better tailor their products to customer needs.
Policy Framework on the Regulation, Licensing and Supervision of Digital Banks
This framework provides guidance to regulators and policymakers contemplating strategies regarding digital banks, with a view of promoting financial inclusion.
Savings and Retail Banking in Africa: A Case Study on Digital Platforms Serving the Agricultural Sector
This case study looks at a variety of African agricultural platform providers and more closely at three platform models: bank-led, fintech-led and telco-led.
Addressing Gender Norms to Increase Financial Inclusion: Designing for Impact
This guide advocates for funders to use the market system development approach and proactively take gender norms into account when working to increase women’s financial inclusion.