All Publications
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Bridging the Gender Gap: Promoting Women’s Financial Inclusion
Guidance on tackling challenges in achieving gender parity in financial inclusion
Client Outcomes Report: 2014-2016
Evaluating the impact of Friendship Bridge's microcredit plus program in Guatemala
Consumer Protection in Digital Credit
Tips and recommendations for digital lenders to build strong business models
Customer Empowerment in Finance: Why Greater Choice and Control for Poor Customers is Better for Business and Will Help Achieve Financial Inclusion
Guide for designing actions to give low-income customers choice, respect, voice, and control
Financial Services Demand Side Survey – Tonga
Evidence on individuals' access to and usage of formal financial services
FinScope Micro, Small and Medium Enterprises (MSME) Survey: Swaziland 2017
Determining the level of financial inclusion and performance of the MSME sector
Guide to Increasing Women’s Financial Inclusion in Bangladesh Through Digital Financial Services
How can organizations improve women’s use of digital financial services?
How to Succeed in Your Digital Journey: A Series of Toolkits for Financial Service Providers - Toolkit #4: Develop Own Agent Network
Guidance for financial institutions interested in developing an agent network
Microfinance for Poverty Alleviation: Do Transnational Initiatives Overlook Fundamental Questions of Competition and Intermediation?
An unintended consequence of formal low-interest microfinance: It creates informal intermediation opportunities for entrepreneurs, ranging from casual intermediation to systematic deception.
Migration, Remittances and Financial Inclusion: Challenges and Opportunities for Women’s Economic Empowerment
Concrete recommendations on gender-responsive policies and frameworks