This publication uncovers consumer risks arising from the rapidly digitizing G2P programs aimed at the most vulnerable in society, most of whom have no prior experience with digital technology or the formal financial system.

This brief gives a history of the development and characteristics of Segurísimo, a low-cost insurance product developed by Seguros Mundial in 2020.

This report takes stock of the current state of agri-insurance for smallholder households, distilling what has changed in the sector since 2018 and proposing a set of priority areas to guide work over the next five years.

The aim of the study is to get deeper understanding of the key challenges that entrepreneurial households and micro-/smallholder farmers in agricultural production and processing sector in Armenia experience in the long-run.

Building on a 2020 GSMA study which showed that PAYG solar energy customers use mobile money significantly more than other mobile customers, this study looks at 120 in-depth interviews to understand the reasons behind customers' increased usage of mobile money.

This toolkit is aimed at addressing the opportunities and challenges of using digital credit transaction data for consumer protection market monitoring.

This publication explains the four dimensions of the measurement PACT framework - Preparedness, Access, Capability, and Ties, and how fintechs support customers within them. 

This Note recommends measures that regulators and supervisors can put in place to address some of the barriers to financial literacy and thereby enhance financial inclusion.

The second installment in a new case study series from FinEquity on informed design and digital financial services (DFS). This study examines product and service design by Lucy, a neobank for entrepreneurial women—specifically Foreign Domestic Workers in Singapore—providing DFS and business-building tools and training through a mobile app to help them start and grow their businesses.