Given the urgency of digital transformation to build an inclusive recovery, this paper provides timely insights into how to enable supply chain finance models in three African countries.

This paper highlights three different business models, including key revenues and costs drivers, to help understand the market potential of various low-income segments.

This LAPO Microfinance Bank case study shares lessons from their experience in developing and implementing a change management program to underpin its launch of a savings product.

Based on research with platforms and their workers across five countries, this report describes the platform ecosystem in emerging markets, the experiences of workers and sellers in key sectors, and how financial services can help these workers improve their livelihoods.

This publication offers an overview and gender-disaggregated data analysis of the Nigerian lending market, and provides valuable insights on 100 million adult Nigerians' behaviors and financial preferences.

This slide deck shares female workers’ experiences and how financial services can help make platforms more inclusive.

This study investigates three key barriers preventing many potential customers from joining the formal financial system: the reliability of financial services, the cost of using these services, and the limited transparency of cost information.

This publication aims to challenge stakeholder's thinking about financial products and services, and stimulate new approaches to addressing the gaps in financial services.

This paper presents research findings on the key challenges women face in accessing digital financial services and the design opportunities for the financial sector, policymakers and regulators, the philanthropic sector, NGOs, and designers everywhere.

This research provides insights on the disproportionate need and strategic opportunity for improving the lives and livelihoods of rural women.