All Publications
Advancing Financial Inclusion Through Platform-Enabled Financial Services: Exploring Key Segments in Low- And Middle-Income Countries
This report highlights the actions that should be taken by countries, firms, and development actors to maximize the potential of digital platforms to contribute to low-income livelihoods and increase financial inclusion.
Leveraging Transactional Data for Micro and Small Enterprise Lending
This case study examines the data and experience of two fintechs in India that use different sets of transactional data for credit scoring.
Understanding Customers in Environments of Severe Climate-Related Weather Events
This demand side study in Nigeria and Bangladesh aims to provide firsthand information about how vulnerable people build and lose resilience, as well as a close view of how they gather and spend funds to cope with a climate crisis.
Shaping the Future of Cross-Border Fast Payment Systems: Revolutionizing Transactions in South-East Asia
This paper examines the rise of fast payment systems in South-East Asia and the momentum towards expanded cross-border connectivity.
2023 Microfinance Index Report
Based on interviews with over 32,000 borrowers in 32 countries spanning Asia, Africa, and Latin America, this report explores the impact of microfinance on the lives of some of the world's most marginalized communities.
Digital Financial Services for Garment Workers in Bangladesh
This research sheds light on digital financial capabilities, financial products availability and usage, and social welfare ecosystem in Bangladesh.
The Six Village Story – India: An Assessment of the Real Gap in Financial Inclusion
This study intends to unpack the on-ground status of financial inclusion in six villages in India.
Building an Ecosystem of Collections Through BBPS
This new white paper traces Bharat Bill Payment System's journey and examines its potential in the next decade.
Conversational Payments on UPI: Unlocking New Frontiers for Next-Generation Payments
This white paper, highlights a solution to improve inclusivity for underserved users who lack smartphone access and become a game changer in the payments space.
Decoding the Extent and Exposure of Financial Fraud Among DFS Customers
This publication decodes the extent and exposure of financial fraud among digital financial services’ customers and offers insights and policy recommendations.