All Publications
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Landscape Assessment of Retail Micro-Merchants in Bangladesh
Comprehensive review surfacing hidden needs and opportunities in the market segment
Labour Pains: Discovering the Financial Lives of Zambian Mothers
Needs, challenges and opportunities for inclusion in digital financial services
Microfinance in Europe: Survey Report 2016-2017
Tracking trends with market data collected from 156 MFIs across 28 European countries
The Financial Inclusion Compass 2018: The Inaugural e-MFP Survey of Financial Inclusion Trends
Providing a sense of direction for the future of financial inclusion and areas of focus
The Tech Touch Balance: How the Best Fintech Startups Integrate Digital and Human Interaction to Accelerate Financial Inclusion
Eight case studies providing insights on combining digital solutions with human touch
Beyond the Basics: How Smartphones Will Drive Future Opportunities for the Mobile Money Industry
Leveraging the opportunities created by shifts in mobile internet access and smartphone adoption
Riding (the) Rocket to Digitised Microfinance
A review of customers’ experiences with cashless loan and savings collections in Bangladesh
The Daily Costs of Debt: Problematising Repayment
What lies behind the commonly reported 99 percent repayment rates in Bangladesh?
The Next Frontier in Financial Inclusion: Moving Beyond Access to Usage
Three key components necessary for developing financial products and services
Assessing the Needs of Refugees for Financial and Non-Financial Services - Jordan
Market study based on interviews and focus group discussions