This study investigates three key barriers preventing many potential customers from joining the formal financial system: the reliability of financial services, the cost of using these services, and the limited transparency of cost information.

This report provides a research summary of two impact evaluations looking at VisionFund´s FAST program – lending to savings groups, to determine if it accomplished its main program objectives.

This study looks at the role of smartphones in household resilience and the significant barriers and challenges that that prevent them from realizing their potential.

This brief covers UGAFODE's experience in expanding their services to refugees.

The aim of this research is to shed light on the potential of digital banks to deepen financial inclusion in a way that improves the lives of low-income customers.

This publication aims to challenge stakeholder's thinking about financial products and services, and stimulate new approaches to addressing the gaps in financial services.

This study brings to light the challenges forcibly displaced persons face in accessing economic opportunities and puts forth a financial health framework for measuring progress against these challenges.

This paper presents research findings on the key challenges women face in accessing digital financial services and the design opportunities for the financial sector, policymakers and regulators, the philanthropic sector, NGOs, and designers everywhere.

This report draws on the lessons that main actors in Zambia, Rwanda, and Sierra Leone have learned about resilience in the times of COVID-19 and identifies key insights into how they have continued to expand financial inclusion.

This case study shares more on the design of the app predicting credit risk to provide young entrepreneurs with affordable capital,  and initial lessons learned for practitioners.