Evaluating the conduct and practice of digital lending in Kenya

This document presents the final analysis of data collected through desk research, interviews, focus group discussions, and surveys on women and girls’ financial inclusion in The Gambia.

Understanding how and why customers use different types of financial services

Insights on how young people manage their money

Innovative financial inclusion data framework focused on customers financial needs

A new channel to measure consumer experience and keep providers accountable

Insights and findings from the Annual Provider Survey

Offering opportunities for stakeholders to increase understanding of how refugees use mobile money

Does taxation policy on micro-transactions have the potential to reverse financial inclusion?

Revealing a number of challenges the financial inclusion sector should address