All Publications
Impact of COVID-19 on Fintechs - Country: India
Deep dive into the innovative strategies that fintechs used to overcome the pandemic, measures taken by the government and regulators to enable ecosystem players, and support lent from investors and accelerators.
Pakistan Housing Finance: Is There a Business Case for Financial Institutions?
This study highlights the need for financial institutions to expand into housing finance across different income segments—particularly low and middle income households—and regions.
Using NLP on Social Media to Assess Consumer Risks With Digital Lending Apps in India
This research presents insights on emerging customer risks from digital consumer loans in India, analyzing customer complaints and feedback on Twitter and reviews of digital lending apps on Google Play,
The Power of Jan Dhan: Making Finance Work for Women in India
This report highlights the design of Women's World Banking's unique Jan Dhan Plus solution and learnings from a subsequent pilot study that helped nurture regular savings behavior among low-income women in the country.
Towards Responsible Digitization of Merchants in Rural India for COVID-19 Recovery
These 10 recommendations aim to unlock the impact of fintech in merchant digitization, particular for women, and to further India’s progress on achieving the Sustainable Development Goals.
Financial Diaries: Financial Health of Low and Medium-Income Households During COVID-19 Pandemic
In order to understand how low and moderate income people were doing during the COVID-19 pandemic, BRAC Microfinance conducted financial diaries research with 273 households from different earning categories.
Harnessing Digitization for Remittances in Asia and the Pacific
This report discusses the importance of remittances in Asia and the Pacific, the key challenges faced by the industry, and the impacts of the COVID-19 pandemic.
Social Assistance and Information in the Initial Phase of the COVID-19 Crisis: Lessons from a Household Survey in India
This publication explores the implementation of a social assistance program in India based on a household survey conducted four to six weeks after its launch.
Tax Reforms to Increase the Viability of Business Correspondents
This policy note argues that two key taxation issues are hindering the sustainability and attractiveness of the business correspondent model in India and that addressing them could help advance financial inclusion.