All Publications

Showing 1711 - 1720 of 9059
Paper

Understanding How Consumer Risks in Digital Social Payments Can Erode Their Financial Inclusion Potential

Recommendations on how to mitigate the risks for low-income cash transfer recipients
Paper

2015 State of the Industry Report on Mobile Money

Tracking the growth of digital financial services
Case Study

Client Voices Peru Country Report: Progress and Evolving Risks in an Advanced Consumer Protection Environment

Findings and industry recommendations based on input from 1000 MFI clients
Guide / Toolkit

Guide to the Use of Digital Financial Services in Agriculture

Tool for identifying chronic value chain challenges and corresponding solutions
Paper

Learning from Customer Centricity in Other Industries: A Primer

Practical guidance on how to implement customer-centric approaches within an organization
Guide / Toolkit

Series of SPTF Guidance Notes: Issues 1-6

Practical resources to help practitioners refine their Social Performance Management practices
Paper

Smallholder Diaries: Building the Evidence Base with Farming Families in Mozambique, Tanzania, and Pakistan

How do small-scale agricultural producers manage their money?
Paper

The Potential of Using Digital Financial Services for Savings Groups in Bangladesh

Insights for the development and efficient delivery of group savings products