The aim of this research is to shed light on the potential of digital banks to deepen financial inclusion in a way that improves the lives of low-income customers.

This paper shares the key challenges, learnings, and overall results from five case studies in Chile and Mexico, uncovering best practices on how to design for and influence financial health.

This case study showcases the business case for women's insurance in the Philippines.

This case study charts how Shakti Foundation for Disadvantaged Women utilized technology to grow its SME portfolio and enhance cost and time efficiency.

This case study explores whether the use of DFS can be used to accelerate women’s financial inclusion and reduce gender inequality in sectors other than financial service - health, agriculture and MSME. 

This Working Paper takes a unique look at MFI innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization.

This case study draws upon management consulting literature to assess digitalization strategies and evaluates three leading financial organizations in Morocco, Kenya and Ghana against this framework.

The objective of this study is to explain the role Al-Amal Microfinance Bank online services played amid the pandemic.

This study describes six business models to address the challenges financial service providers are increasingly facing as a result of digitization and the pandemic.