All Publications
Showing 191 - 200 of 263
Ethical Staff Behavior at Alalay Sa Kaunlaran, Inc. (ASKI)
Maintaining ethical standards in client interaction
Overindebtedness in Microfinance: Case-study of the Clientele of Financiera CREAR in Los Olivos, Lima Norte, Peru
How can overindebtedness in the microfinance industry be curbed?
Towards an Effective Framework for Financial Literacy and Financial Consumer Protection in Uganda
Developing a roadmap to improve financial literacy and financial consumer protection in Uganda
Consumer Protection Diagnostic Study
Providing financial consumer protection in Kenya
Customer's Rights and Responsibilities
How can MFI staff inform clients of their rights and responsibilities?
Financial Consumer Protection in Kenya: Key Research Findings & Policy Recommendations
Improving financial consumer protection in Kenya
Implementing the Client Protection Principles: A Technical Guide for Investors, 2nd Edition
This updated edition reflects the developments in implementation and practices over the past year.
Indebtedness of Microcredit Clients in Bosnia and Herzegovina
Analyzing reasons for over-indebtedness of microcredit clients in Bosnia and Herzegovina
Indebtedness of Microcredit Clients in Kosovo
The incidence of over-indebtedness & factors affecting indebtedness of microcredit clients in Kosovo
Investor/Donor Planning Guide for Implementing Client Protection Initiatives
Helping investors and donors to implement client protection principles