All Publications

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Slide Deck

Financial Inclusion Insights Côte d'Ivoire: Complete Analysis

Supplement to the CGAP’s Financial Inclusion Insights 2018 slide deck
Paper

Basic Regulatory Enablers for Digital Financial Services

Guiding policy makers to create an enabling environment for digital financial services
Paper

Cyber Security in Emerging Financial Markets

Findings from a CGAP survey conducted in 2017 with 11 digital financial service providers in Sub-Saharan Africa
Paper

Digital Access: The Future of Financial Inclusion in Africa

Exploring the remaining challenges to reach universal financial access in Sub-Saharan Africa
Case Study

Growing Big While Still Small: A Case Study on Kazang Prepaid

How to deal with the classic challenges impeding the expansion of agent networks
Paper

AML/CFT Regulations for Mobile Money: Policy Options for Bangladesh

Recommendations for promoting sustainable supervisory regime for mobile financial services
Guide / Toolkit

Demystifying Digital Lending: How Digital Transformation Can Help Financial Service Providers Reach New Customers, Drive Engagement, and Promote Financial Inclusion

Guide for FSPs to take their first steps to implement digital lending
Case Study

Taking Human-Centered Design from Theory to Practice: UGAFODE’S AirSave Considerations for Financial Service Providers

How can formal savings tools be better suited to the needs of low-income Ugandans?
Paper

Can Big Data Shape Financial Services in East Africa?

Summary of 30 leading organizations’ view and usage of big data and analytics in digital finance
Paper

Closing the Gender Gap: Opportunities for the Women’s Mobile Financial Services Market in Bangladesh

Findings from quantitative survey of 4000 women on mobile financial services