This Focus Note outlines the characteristics of informal online commerce (IOC), maps the personas of the women who engage in it, and provides guidance to funders looking to support women to generate livelihoods through IOC.

This report takes a holistic look at what we have learnt so far in responding to COVID-19 and captures high- level lessons on policy responses that emerged within the Alliance for Financial Inclusion network.

This paper presents MMPI, a composite index that considers mobile money adoption, activity and accessibility at country level in order to facilitate comparisons between markets.

This exploratory brief discusses the implications that virtual currencies, and to a lesser extent central bank-issued digital currencies, might pose for stakeholders in international development contexts. 

This publication maps out the current landscape of Human Resource Development practices among MFIs, and sheds light on the relationship between HR practices and MFI performance.

This paper argues that a clear digital banking platform strategy is essential for banks to succeed, and those who will are the ones with a platform that can give them the flexibility to respond rapidly to market changes.

This toolkit aims to provide practical guidance to AFI members and policymakers on formulating and implementing digital financial literacy strategies and interventions.

This paper delves deeply into the complex remittances ecosystem where costs are driven by a myriad of factors, making it difficult to come up with solutions for reducing remittance costs.

This paper brings together the evidence of what is known on norms and financial inclusion and uses cases to demonstrate aspects of and approaches to addressing discriminatory norms throughout the financial system.