All Publications
Showing 31 - 40 of 145
Eko Grows Agent Network Tenfold Through Open APIs
Eko India has used open APIs to become a platform business, which has enabled it to expand at considerably lower operational cost than its traditional agent business would have.
Impact of COVID-19 on Banking Agents in Bangladesh
Recommendations to help build resilience to the pandemic
CICO Agents: The Under-Valued "First Responders"
Assessing the impact of COVID-19 on cash-in/cash-out agents and recommendations to support them
The Role of DFS Agents During the COVID-19 Crisis
Research findings using near-live data from the Caribou Data platform and MSC’s contacts within agent networks
How to Improve Liquidity Management for Agents Serving Small Informal Groups and Savers
A 'how-to' note explaining the importance of agent liquidity management
Self-Help Group Members as Banking Agents for Deepening Financial Inclusion
This study shares insights from the rural financial institutions program and demonstrates how self help group members as banking agents or customer service points could deliver last mile banking services to the rural community in a cost-effective and sustainable manner.
The Use of Agents by Digital Financial Services Providers
As distribution of digital financial services through agents increases, this Technical Note focuses on regulating agent models within an enabling framework that fosters financial inclusion.
China’s Long March to a Cashless Future
Regulatory responses to DFS innovation and the challenges of rural distribution
Leveraging Technologies to Improve the Quality and Maximize the Productivity of Agent Models
Can growing range of innovations help institutions meet their customers' needs more efficiently?
Improving Distribution of Digital Financial Services in Rural Areas
Research highlight on rural agents in Senegal