All Publications
Showing 11 - 20 of 81
ADRA Peru: Recruiting and Selecting Mission-Driven Staff
Social performance management case study on employee commitment to social goals
Facilitating the Market for Capacity Building Services
Discussing the market for capacity building of financial service providers
Report of Human Resource Management in Microfinance Institutions: The State of Practice
Identifying human resource management challenges in the Indian microfinance sector
Visión Banco: Creating a Comprehensive Staff Training Program
Case study on Paraguayan bank's implementation of social performance standards
Muktinath Bikas Bank Group Training Manual: Supporting Informed Client Decisions
Social performance management case study on Nepalese bank's client training manual
FinDev Azerbaijan: Retaining Key Staff Through a “Pay for Performance” Culture
Case study on a new staff performance appraisal system and salary compensation scheme
Microbusinesses, Gainful Jobs
Assessing the quality of jobs created by microenterprises
The Intermediary Role of Microloan Officers: Evidence from Ethiopia
Determining the effect of microloan officers on MFI operations
VF AzerCredit’s Code of Ethics: Putting Values into Practice
Case study with recommendations on aligning Codes of Ethics with SPM Universal Standards
Treat Your Employees Responsibly – USSPM No.5 Results from the Philippines
Assessing the extent to which institutions in Philippines meet USSPM number 5