All Publications
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Potential for Cost-Reducing and Efficiency Increasing Measures in Financial Institutions
Case studies of six commercial banks highlighting a broad range of measures for MFIs
Pradhan Mantri Jan Dhan Yojana: PMJDY Wave III Assessment
Findings from the third wave of surveys on the progress of India's financial inclusion scheme
Rural Finance: Insights From Three Continents
Sharing experiences on sustainable rural finance in Morocco, Nicaragua and Bangladesh
Saving Money, Saving Lives
This case study shares key lessons from Sierra Leone’s experience using digital payments to help combat the Ebola crisis and highlights the need for governments to take early action, in partnership with the humanitarian and development community and the private sector.
Tanzania Narrows the Financial Inclusion Gender Gap: A Case Study of Policy Change to Support Women’s Financial Inclusion
Understanding the country-specific challenges in advancing women's financial inclusion
Women Make the Best DFS Agents: How Financial Sector Alternative Delivery Channels Create Business Opportunities for Women in Emerging Markets
Gender as a factor when building a successful agent network in the DRC
A Change in Behavior: Innovations in Financial Capability
Lessons from a wide range of innovative interventions on financial education
Access to Energy and Finance: An Integrated Approach to Capture High-growth Opportunity in Africa
How can off-grid energy companies and financial institutions combine capabilities?
Achieving the Sustainable Development Goals: The Role of Financial Inclusion
Outlining opportunities for businesses and governments to expand financial inclusion
Agent Dormancy: Impact on Customers
When business correspondent agents go inactive, do customers shift to cash?