This toolkit provides practical guidance for regulators and remittance service providers on how to assess national regulatory environments to identify opportunities for innovation in know your customer and customer due diligence processes to enhance remittance access.

This report presents the business case for financial health, offering a comprehensive theoretical framework and actionable steps to assist financial service providers in adopting a proactive approach to support their clients’ financial health.

For digital payments to be meaningful for farmers, the study finds that digitization needs to be strongly linked to access to a broader suite of financial services, to unlock farm investments and smooth day-to-day consumption. 

This paper identifies five ways in which data trails are being leveraged by private sector actors, including insurance carriers and technology providers, to offer “inclusive insurance” for low-income and other excluded segments, such as rural small-holder farmers and gig workers.

This study aims to identify opportunities that can help achieve more equitable work outcomes for women employees in the banking industry in Nepal. 

Through a combination of qualitative interviews, customer surveys and analysis of data from over 3.6 million Nubank customers, this research gathered a rich set of insights to inform how we can collectively close the gap between account access and a sense of sustainable financial security and health. 

The purpose of this Roadmap is to identify obstacles, barriers and challenges to the adoption of an increased and effective usage of digital payments, and to develop a multi-disciplinary and stakeholder action plan to unlock the inclusivity, effectiveness and sustainability of digital payments in South Africa.

This report aims to guide regulators and central banks in adopting ecosystem-based data collection approaches, offering practical insights and a standardized taxonomy for enhanced decision-making, supervision, and the pursuit of financial inclusion goals.