All Publications
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Counting (On) Your Prospective Clients: Guiding Principles in Measuring Microfinance Client Satisfaction and Loyalty
How to Measure client satisfaction in microfinance?
Credit Makes Good Business Sense for Poor Women
Is investing in poor women an effective strategy against poverty?
Focusing on Clients: A Satisfaction Survey of ASA Small Loan Members' Groups
Are clients satisfied with ASA's operations?
How Donors Can Help Build Pro-poor Financial Systems
Utilizing financial system approach to serve the poor better
Impact Evaluation of Kupfuma Ishungu
The first detailed impact evaluation of a CARE Village Savings and Loan (VS&L) program
Innovations in Nepal's Microfinance Sector and Benefits for Asia: A Case Study of Four Savings and Credit Cooperative Societies Operating in the Hills of Nepal
Proceedings from "Sharing Microfinance Resources and Knowledge in South Asia", Nepal
Insurance Policy for Low-income Market Segment in Ghana
Prototype design and development of MIS software for partner-agent projects in microinsurance
Lessons from Pilot Testing Financial Services: The Experience of MicroSave
The 'how' and 'why' of pilot-testing financial services and products
Making a Clear Difference
Does training enhance institutional capacities of small women-led MFIs in Bangladesh?
Making Insurance Markets Work for the Poor in Botswana, Lesotho, Namibia and Swaziland - Scoping Study
Providing an overview of the insurance market