All Publications
No Easy Solution: A Smorgasbord of Factors Drive Remittance Costs
This paper delves deeply into the complex remittances ecosystem where costs are driven by a myriad of factors, making it difficult to come up with solutions for reducing remittance costs.
Normative Constraints to Women’s Financial Inclusion: What We Know and What We Need to Know
This paper brings together the evidence of what is known on norms and financial inclusion and uses cases to demonstrate aspects of and approaches to addressing discriminatory norms throughout the financial system.
PAYGo PERFORM: Financial, Operational, and Portfolio Quality KPIs for the PAYGo Solar Industry
This technical guide offers the PAYGo solar industry a standardized set of key performance indicators (KPIs) which allow companies to track, benchmark, and improve performance while presenting a more accessible profile to investors. The PAYGo PERFORM KPIs were developed by CGAP, GOGLA, and IFC Lighting Global in consultation with some 600 investors.
SME Finance Loans for Growth Impact Report 2020
This report shows how small and medium enterprises (SMEs) in emerging and frontier markets benefit from access to finance, as well as how they were affected by the COVID-19 pandemic in 2020.
Social Assistance and Information in the Initial Phase of the COVID-19 Crisis: Lessons from a Household Survey in India
This publication explores the implementation of a social assistance program in India based on a household survey conducted four to six weeks after its launch.
Tax Reforms to Increase the Viability of Business Correspondents
This policy note argues that two key taxation issues are hindering the sustainability and attractiveness of the business correspondent model in India and that addressing them could help advance financial inclusion.
The Financial Inclusion Compass 2021
The Financial Inclusion Compass 2021 is the fourth in a series collating opinions of a range of stakeholders including practitioners, investors, donors, researchers and support service providers on emerging short, medium, and long-term trends in the financial inclusion sector.
The Impact of the Crisis on Microfinance Institutions: Analyses and Perspectives
This publication presents the survey results for 40 MFIs around the world during three waves (May, July and December 2020), analyzing the effects of the COVID-19 crisis on the institutions. All MFIs and their clients saw their activities severely disrupted by the COVID-19 pandemic.
Understanding Micro- and Small-Growth Entrepreneurs in Vietnam, Pakistan and Peru
This report provides an overview of "the current state of strivers" across these countries with an aim to understand the emerging unmet needs through market assessments.