Can innovative technology improve service delivery?

Is the sector ready for a shift to smartphone-based financial services?

Why should financial service providers implement a customer-centric initiative?

Guidance and operational lessons on financial sector interventions for people in crisis

Mapping the crowdfunding phenomenon and its potential to transform retail financial services

What works best in increasing women’s productivity and earnings in developing countries?

A model for assessing how well one’s daily financial systems help build resilience

Lessons learned from an Indonesian MFI's experience with social performance management

This brief summarizes existing evidence on how financial services can help the poor build their resilience and mitigate the risks associated with climate change, as well as reduce contributions to climate change

Studying the impact of the Indian government's demonetization policy