All Publications
The Business Case for Linkage With Informal Savings
This note summarizes practices and lessons learned from the Savings at the Frontier program on providing funding and technical assistance to financial service providers.
The Global Findex Database: Financial Inclusion, Digital Payments, and Resilience in the Age of COVID-19
This edition of the Global Findex database contains updated indicators on access to and use of formal and informal financial services and digital payments, and offers insights into the behaviors that enable financial resilience.
Fintech: Financial Inclusion or Exclusion?
This paper examines two research questions. First, does fintech improve digital financial inclusion? Second, are there segments of society that are not included because they do not have the capacity and means to adopt fintech – such as women, the poor and people living in rural areas?
How Can Financial Services Support Platform Work? Insights from Five Emerging Markets
Based on research with platforms and their workers across five countries, this report describes the platform ecosystem in emerging markets, the experiences of workers and sellers in key sectors, and how financial services can help these workers improve their livelihoods.
Integrating Digital Financial Services Into a National Financial Inclusion Strategy
This guideline note provides actionable guidance on how to properly integrate digital financial services into a national financial inclusion strategy to have a positive impact on end-users.
Measuring Progress 2021: Financial Inclusion in Selected ASEAN Countries
This report seeks to embed the critical supporting role of financial inclusion in achieving the vision of the ASEAN Economic Community (AEC) Blueprint 2025 within the context of inclusive growth.
MiCRO - The Microinsurance Catastrophe Risk Organization: Providing Parametric Insurance to Low-Income Populations
This brief explains how a company that aims to close the protection gap through parametric insurance reaches out to different target groups and creates value for them.
Pacific Insurance and Climate Adaptation Programme: Gender Equality and Social Inclusion Strategy
This report describes PICAP’s approach towards achieving and mainstreaming gender equality and social inclusion to ensure that women and the most vulnerable are fully represented in climate disaster risk financing products (e.g., parametric insurance).
Savings and Financial Health
This meta-study explores findings from the savings literature that relate to the key elements used to define financial health, and explores whether they indicate that savings contribute to financial health.
Savings and Retail Banking in Africa: Unpacking the Customer Through Demand Side Data
This publication examines the challenges of finding and using data in African countries and takes the examples of three financial service providers who are already reaping the benefits of a transition to data-driven, customer-centric operations and product portfolios.