All Publications

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Paper

Building Assets, Unlocking Access: KWFT Housing Microfinance Impact Evaluation Final Report

Findings on the impact of housing microfinance on the borrowers' quality of life
Paper

Building Inclusive Payment Ecosystems in Tanzania and Ghana

Examining and comparing two countries' pathways to inclusive payment ecosystems
Paper

Digitizing Agricultural Payments: Uganda's Coffee Value Chain

Insights into the operational challenges of digitizing a coffee value chain in rural areas
Slide Deck

Financial Inclusion Insights Côte d'Ivoire: Complete Analysis

Supplement to the CGAP’s Financial Inclusion Insights 2018 slide deck
Case Study

Leadership and Organizational Culture in Customer Centricity: The Journey of AMK Cambodia

Decoding the DNA of a customer-centric organization
Paper

Providing Insurance Responsibly

Seven principles to guide insurance providers on becoming more responsible
Paper

Uganda Country Assessment on Affordable and Accessible Remittances for Forcibly Displaced Persons and Host Communities

Overview of demand, supply and regulatory constraints
Paper

Where Next After VSLA?

The value of linking Village Savings and Loans Associations with financial service providers
Paper

World Refugee Fund: 2018 Impact Report

Lessons learned on lending to refugees and internally displaced persons
Paper

Accelerating Financial Inclusion With New Data

Shedding light on the potential of data to improve financial services for the underserved