All Publications
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Listening to Clients: How to Better Serve Your Customers
How can MFIs use market research tools to better understand their clients?
Making Insurance Work for the Poor: Current Practices and Lessons Learnt (Microinsurance Conference 2005)
Findings from '2005 Microinsurance Conference - Making Insurance Work for the Poor'
Making Money Work for the Poor in India: Inclusive Finance through Bank-Moneylender Linkages
Why banks' and MFIs' cannot replace moneylenders, and for a more comprehensive financial system
Malawi: Directive on Large Exposures
RBM's directive to govern "large exposure" by licensed Malawian financial institutions
Malawi: Directive on New Directors, Audit Committee Members and Senior Management Officials
Legal requirements of directors, managers of licensed banks & financial institutions in Malawi
Malawi: Directive on Transactions with Related Persons
Guidelines for conducting transactions between licensed institutions, its insiders & related persons
Malawi: Guidelines for Prospective Applicants for a Bank or FI License, RBM
What are the legal requirements for banks and financial institutions applying for license in Malawi?
Managing for Profitability - Case Studies from DEPROSC Development Bank (DD Bank) in Nepal and Banco Caja Social (BCSC) in Columbia
Institutional efforts in managing operations to remain profitable in challenging situations
Managing the Floodgates - Making the Most of International Flows of Microfinance Funding
This note examines the state of funding for microfinance in terms of quantity, flow and quality.
Market Development in Crisis-Affected Environments: Emerging Lessons for Achieving Pro-Poor Economic Reconstruction
Case studies on market development projects in conflict and crisis-affected environments