Assessing Digital and Financial Literacy in Vanuatu: Survey on Knowledge, Skills and Access

Vanuatu’s National Financial Inclusion Strategy (NFIS) (2018-2023) incorporated Financial Literacy and Consumer Empowerment as its one of the four strategic goals. To date however, efforts to improve digital and financial literacy (DFL) and implement targeted interventions have been significantly challenged by a lack of updated DFL data on which to base these efforts and track the progress. To address this gap, UNCDF conducted the Digital and Financial Literacy Survey in Vanuatu to assess the current state of digital and financial literacy within the country. The research explores experiences with traditional and digital financial services to-date, in addition to assessing basic competencies in the areas of digitization and finance.

The survey findings will be used to develop and implement targeted interventions for improving digital financial competencies among women, MSMEs, youth, migrant workers, and rural communities. The survey results are intended to serve as a baseline from which future changes in competencies, access, and usage can be measured by the regulators and development partners.