Keeping an Edge: What Will It Take in the Current Microfinance Context

This study analyzes the most consequential trends in the microfinance industry that affect MFI's ability to execute their strategies, achieve their business objectives, and build and protect their value. It presents the collective insights of 39 microfinance association leaders from 33 countries across Africa, Latin America, Eastern Europe, and Asia.The report highlights that MFI's most critical challenges revolve around two separate and interconnected trends: the clients' increasingly diversified needs and technological innovations in the provision of financial services. The findings also point to the need for new business models capable of harnessing technology and delivering value-added products at greater scale, suggesting strategies embedded in partnerships and collaboration.