Using Surveys Effectively (Practice Note No. 4)

This paper explains what an Impact Survey involves so that it is easy to identify if an institution has sufficient resources to conduct one, and to consider how best to manage external support, if it is required. The paper outlines the key issues in planning, designing and implementing a survey, illustrating through practical examples and case studies.

The paper has two main sections:

• Definition and understanding of Impact Surveys:
  • Identifying the information required;
  • Isolating the resources required;
  • Seeking the appropriate form of external support.
• Designing the survey methodology:
  • Assessing changes in clients' status;
  • Designing the questionnaire;
  • Planning the data collection;
  • Selecting samples;
  • Data processing and analyzing it;
  • Making optimum use of the findings.

The paper concludes with a tabulated summary listing the "Dos and Don'ts" that would help in the planning, and assessing an Impact survey.