This study assesses the impact of COVID-19 on the demand for financial services through agents and agent operations. It seeks to understand the ability of agents to support government assistance programs.

This report presents the impact of the pandemic on the operations, revenue, and coping strategies of fintechs in Bangladesh.

This study primarily focuses on micro and small enterprises in Senegal and their coping strategies during the pandemic. It provides recommendations for policymakers and financial service providers to support them.

This report explores the impact of COVID-19 on the beneficiaries and operational implementation of Program Keluarga Harapan during the pandemic.

This report assesses the impact of the COVID-19 pandemic on the fintech ecosystem of Vietnam, highlighting the impact on the operations, revenue, and coping strategies of fintechs.

A detailed country-level view of the impact of the pandemic on MSMEs and their coping strategies

Research findings based on surveys and interviews with MSMEs across Kenya

Findings based on qualitative interviews with CICO agents in Kenya

Results from quantitative survey and qualitative interviews with farmers across Kenya

Tracking the impact of the pandemic on low- and middle-income households