Highlighting customer concerns about mobile banking

Analyzing client preferences regarding individual and institutional business correspondents

Moving towards a customer-centric marketing approach

Highlighting the advantages of the Business Correspondent model

How do banks choose between individual and institutional business correspondents?

Examining the role of the post office in financial inclusion

Examining issues regarding mobile wallets

Making branchless banking worthwhile for stakeholders

What are the benefits to banks of offering mobile-money services?

Research findings from three states in India