Examining the importance of incentivizing agents for the success of m-banking

Helping banks harvest the opportunity provided by business correspondents

Helping customers graduate to a wider range of mobile money services

Understanding customer perspectives to improve m-banking solutions

Incentivizing customers to use m-banking services

Using customer feedback to address issues in m-banking

Identifying the need for mobile money systems to move beyond remittances

Understanding agent perspectives in mobile banking

Examining marketing challenges faced by mobile banking service providers

Deriving lessons for successful marketing of electronic or mobile banking products