Displaying 121 - 130 of 517
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Where Credit Is Due: Customer Experience of Digital Credit In Kenya

What are the reasons behind high default rates on digital credit?
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Demonetisation and Digitisation - A Diagnostic Study

Studying the impact of the Indian government's demonetization policy
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Institutionalising Social Performance Management In Financial Institutions: What Does It Take?

Four essential elements for a successful social performance management implementation in MFIs
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OTC: A Digital Stepping Stone or a Dead End Path?

Looking at the pros and cons of the over-the-counter model in mobile money account adoption
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Feeding India’s Poor: Plugging Leakages, Without Doing Any Harm

Policy implications and recommendations for direct benefit transfers and its automation
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Are Mobile Money Wallets Really Customer-Centric?

Findings from a survey of customer experiences in rural and urban India
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Pradhan Mantri Jan Dhan Yojana: PMJDY Wave III Assessment

Findings from the third wave of surveys on the progress of India's financial inclusion scheme
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Agent Dormancy: Reasons and Remedial Measures

Recommendations on how to address agent dormancy
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Agent Dormancy: Impact on Customers

When business correspondent agents go inactive, do customers shift to cash?
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Interventions to Strengthen PMJDY Scheme

Recommendations for improving the effectiveness of the Indian government's financial inclusion plan