Displaying 201 - 210 of 648
Paper

Responsible Bundling of Microfinance Services: A Mixed Method Evaluation of the Impact of Timing, Pressure, and Information

Understanding influences and perceptions behind the purchase decision of bundled products
Paper

The Role of Financial Services in Building Household Resilience in Burkina Faso

Understanding how financial services contribute to household resilience and poverty reduction
Paper

National Survey and Segmentation of Smallholder Households in Mozambique: Understanding Their Demand for Financial, Agricultural, and Digital Solutions

Findings from a national survey on smallholder household demographics and their financial habits
Paper

Digitally Financed Energy: How Off-Grid Solar Providers Leverage Digital Payments and Drive Financial Inclusion

Explaining how digital finance is enabling pay-as-you-go energy expansion
Paper

Understanding Demand for Sharia-Compliant Loans: Results of a Randomized Experiment in Jordan

Study measuring loan take-up and the effects of sharia authentication and price elasticity
Paper

The Proliferation of Digital Credit Deployments

Overview of fast-evolving environment of digital credit and its impact on financial inclusion
Guide / Toolkit

Customer Experience Playbook

A set of tools and roadmaps to build a customer-centric organization
Paper

Understanding How Consumer Risks in Digital Social Payments Can Erode Their Financial Inclusion Potential

Recommendations on how to mitigate the risks for low-income cash transfer recipients
Paper

Learning from Customer Centricity in Other Industries: A Primer

Practical guidance on how to implement customer-centric approaches within an organization
Paper

Understanding Demand, Driving Innovation: Smallholder Households and Financial Services

Drawing on information from financial inclusion generally and smallholder finance specifically