How to Talk to a Bank

The fast growth of Serbias banking sector has flooded consumers with options for choosing banking services. This brochure by Procredit Bank explains to Serbian consumers how banking operations work and how to communicate with bankers. It provides information on the most important aspects of taking out a loan and on the importance of savings. MFIs can create brochures similar to Procredits to ensure that their clients know how to ask about the terms and conditions of the services that are being marketed to them.