The Privacy as Product Playbook

Today, inclusive financial products are fueled by ever-growing volumes of digital consumer data, primarily collected by mobile phones. Coupled with advances in analytics and innovations in data sharing, the face of privacy has changed radically. Despite the growing interest in Privacy by Design (PbD), a systems-engineering approach that calls for companies to consider privacy throughout the engineering process, current approaches overlook the growing importance of product managers in digital and software product development.

This playbook, a first-of-its-kind knowledge product for the inclusive finance sector, aims to fill that gap and demonstrate a comprehensive way to integrate responsible data practices into the design process. It is based on the central tenets and emerging practices in Privacy by Design and is animated by unique considerations for inclusive finance product teams.