How cashless transactions in Sub-Saharan Africa can be improved and expanded

Easy-to-use mapping tools can help FSPs expand geographical outreach and increase usage by placing branches and agents closer to customers

Three principles for communicating and strengthening relationships with clients through and beyond the current crisis

Early trends point to a drop in remittance volumes as Posts step up to serve their communities in a time of crisis

A proposal for key principles and structures to help MFIs and their clients survive the pandemic-induced economic crisis 

How can we get to the other side of coronavirus with customer and employee relationships intact?

Long-term, personalized support is needed to achieve the behavioral change necessary for most micro-entrepreneurs’ financial health.

What can financial cooperatives and their supervisors do to manage the economic fallout from the coronavirus pandemic?

If the microfinance sector is going to survive the pandemic, we need to treat COVID-19 as the fundamental threat to the industry that it likely is. 

A review of the top 20 digital credit companies in the country reveals that regulation is sorely needed.