Digital financial services are helping drive financial inclusion, but infrastructural barriers remain.

The use of artificial intelligence and machine learning in the financial sector is spreading exponentially across advanced and emerging economies. What are the risks and opportunities presented by these innovations?

As small businesses go digital, platform data can help MFIs better serve them, contributing to a healthier, more sustainable and more inclusive lending model.

Innovations around agent networks present an opportunity to significantly improve women’s experiences and help build their confidence and access to digital financial services.

Lessons from traditional small-scale shopkeepers in Mexico on finding incentives beyond business education and cash provision

Takeaways from the African Microfinance Week (SAM) on overcoming the challenges and risks associated with digital transformation

Fintech is the latest financial innovation thought capable of dramatically improving the lives of the global poor, but a more critical look is necessary to challenge this narrative.

A Scale2Save project in Cote d’Ivoire shares what they’ve learned working with farmer cooperatives as financial agents.

Scale2Save partners FINCA and Centenary Bank in Uganda go from competition to cooperation, sharing service-distribution infrastructure for the benefit of end-user low-income customers.

Quick responses by providers and regulators in the region helped mobile money keep growing despite the COVID-19 pandemic. Support for agent networks and more flexible on-boarding practices were key.