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FinDev Blog
Agent Gender Matters, but How to Recruit and Retain Women Agents?
This blog post shares four strategies to help FSPs overcome the obstacles they face in onboarding female agents and create an environment that encourages women to join and thrive as agents.
By Anusha Jain, Rahul R. Sinha, Grameen Foundation India
FinDev Blog
Can Lenders Also Sell Insurance and Investment Products?
How to ensure the sale of appropriate non-credit products to microcredit customers
By Sowmini Prasad, Deepti George, Dvara Research
FinDev Blog
Treating Staff Responsibly During the Pandemic: Three Things to Do Today
How can we get to the other side of coronavirus with customer and employee relationships intact?
By Leah Wardle, SPTF
FinDev Blog
Becoming Intentional About Learning
We need to prioritize organizational learning to develop and enhance financial inclusion interventions. Here are some tips for how to get started.
By Anne Maftei
FinDev Blog
Want to Stay in Business? Keep Your Loan Officers Happy
Loan officers are in a critical position to influence clients’ experience with an MFI. Yet they are often under intense pressure to meet targets. Here are six steps for improving working conditions for microfinance field staff.
By Nupur Maroti, M2i Consulting
FinDev Interview
Closing the Capacity Gap for Financial Service Providers With e-Learning
Post-webinar interview with Josephine Kibe on the Gateway Academy's new training platform, and how they seek to close the gap between demand and supply in the financial inclusion capacity building market.