A new study shows that interoperability has contrasting effects for financial inclusion in Africa. While it helps lower fees, it also reduces geographical coverage, so how to strike the right balance?

While the spread of agent networks throughout rural India has helped bring banking to many people’s doorsteps, this type of service was inaccessible for informal groups until the recent spread of a new technical solution called Dual Authentication.

While it may seem that economic violence could be outside the purview of financial service providers, it is important for the financial inclusion sector to understand and acknowledge this issue.

BRAC International Microfinance shares five lessons from their experience designing and testing tailor-made agri-credit solutions in Rwanda, Liberia and Sierra Leone.

The fair digital finance index measures the consumer experience of digital financial services and has found that, while stark global differences do exist, consumer protection needs remain unmet across the board.

This blog post shares four strategies to help FSPs overcome the obstacles they face in onboarding female agents and create an environment that encourages women to join and thrive as agents.

Mobile money – and concerted efforts by government and mobile money operators to promote it - has helped reduce the financial inclusion gender gap. But more needs to be done.

Cocoa is one of the world’s most prized foods, but the smallholder farmers in Cote d’Ivoire who produce it live in extreme poverty. Formal land ownership can improve their financial outlook.

Five lessons from the IFC and UNHCR joint initiative that are key in advancing financial inclusion for refugees and migrants.

A new tool from the WSBI’s Scale2Save initiative makes public datasets in Nigeria more accessible for gathering customer data and insights.