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Showing 11 - 19 of 19 results
FinDev Blog
Social Investors’ Message on Client Protection: “Financial Service Providers Don’t Have to Do It Alone”
A new roadmap and certification program supports providers to implement client protection standards.
By Leah Wardle, SPTF
FinDev Blog
Detecting Borrower Distress
There is an urgent need in India and globally to design policies to prevent over-indebtedness. But first, it must be measured. A new framework for monitoring credit markets proposes how.
By Dwijaraj Bhattacharya, Dvara Research
FinDev Guide
Guide to Financial Health
This guide summarizes recent work on financial health that is relevant for policy and practice across the world, to help you get up to speed on the current state of the financial health movement.
FinDev Blog
Can Lenders Also Sell Insurance and Investment Products?
How to ensure the sale of appropriate non-credit products to microcredit customers
By Sowmini Prasad, Deepti George, Dvara Research
FinDev Blog
Innovation vs. Consumer Protection: Striking the Right Regulatory Balance
Five principles and five key actions to help build trust and confidence in Kenya’s digital finance ecosystem
By Dr. Peter Mwencha, Martin Mulwa
FinDev Blog
Consumer Protection in a Digital Age
The Smart Campaign's new standards and guidance for digital finance mark a profound shift for the sector - from a previous focus on staff behavior towards clients, to the increasing importance of product design and delivery, as well as data protection.
By Elisabeth Rhyne, Center for Financial Inclusion
FinDev Blog
First, Do No Harm
As the microfinance sector has matured, client protection principles have been introduced around issues such as interest rates and product transparency, fair pricing and appropriate product design. But where do gender-based risks fit into these principles?
By Bobbi Gray, Women’s Financial Inclusion Community of Practice
FinDev Blog
Being Smart About Mobile Money
A case study with two financial service providers in Burkina Faso explores seven risks involved in bringing savings groups into digital finance.
By Bobbi Gray, Christian Loupeda, Grameen Foundation
FinDev Blog
Big Data Also Means Big Privacy and Security Challenges
How can we take advantage of the opportunities big data offers while respecting people’s privacy?
By Valdete Berisha, Microfinance Gateway