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FinDev Blog
Alternative Delivery Channels Can Help Financial Service Providers and Customers Navigate the Pandemic
How cashless transactions in Sub-Saharan Africa can be improved and expanded
By Judyth Engels, Myka Reinsch, Ayani Inclusive Financial Sector Consultants
FinDev Blog
Finding and Serving the Savings Frontier
Easy-to-use mapping tools can help FSPs expand geographical outreach and increase usage by placing branches and agents closer to customers
By Pete Sparreboom, Mbinya Mutiso
FinDev Blog
Customer Engagement During COVID-19
Three principles for communicating and strengthening relationships with clients through and beyond the current crisis
By Seth B. Spiro, FINCA Impact Finance
FinDev Guide
COVID-19 FinDev Weekly Update | 24-30 April 2020
A roundup of the most relevant coronavirus-related news, resources and events from the past week
FinDev Guide
COVID-19 FinDev Weekly Update | 17-23 April 2020
A roundup of the most relevant coronavirus-related news, resources and events from the past week, carefully curated by FinDev editors for the microfinance and financial inclusion community.
FinDev Blog
Postal Remittances Are Not Immune to a Pandemic
Early trends point to a drop in remittance volumes as Posts step up to serve their communities in a time of crisis
By Saleh Khan, Universal Postal Union
FinDev Blog
Urgent: A Rescue Plan for the Microfinance Sector
A proposal for key principles and structures to help MFIs and their clients survive the pandemic-induced economic crisis
By Ira Lieberman, Paul DiLeo
FinDev Guide
COVID-19 FinDev Weekly Update | 10-16 April 2020
A roundup of the most relevant coronavirus-related news, resources and events from the past week, carefully curated by FinDev editors for the microfinance and financial inclusion community.
FinDev Guide
COVID-19 FinDev Weekly Update #2
A roundup of the most relevant coronavirus-related news, resources and events from the past week, carefully curated by FinDev editors for the microfinance and financial inclusion community.
FinDev Blog
Treating Staff Responsibly During the Pandemic: Three Things to Do Today
How can we get to the other side of coronavirus with customer and employee relationships intact?
By Leah Wardle, SPTF