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FinDev Blog
Four Major Challenges Faced by Mobile Money Users in Senegal
As access to digital finance grows, so do the risks. A concrete action plan involving all stakeholders is needed to address them.
By Corinne Riquet, Eric Duflos & Juan Carlos Izaguirre, CGAP
FinDev Blog
Mobile Money and Interoperability: Competition vs. Financial Inclusion?
A new study shows that interoperability has contrasting effects for financial inclusion in Africa. While it helps lower fees, it also reduces geographical coverage, so how to strike the right balance?
By Markus K. Brunnermeier, Nicola Limodio, Lorenzo Spadavecchia
FinDev Blog
A Win for Women in Rwanda
Mobile money – and concerted efforts by government and mobile money operators to promote it - has helped reduce the financial inclusion gender gap. But more needs to be done.
By Christine Hougaard, Fiacre N. Mushimire, Cenfri
FinDev Blog
Rethinking MSME Financing: It's the Customer's Digital Transformation That Matters
As small businesses go digital, platform data can help MFIs better serve them, contributing to a healthier, more sustainable and more inclusive lending model.
By Denis Moniotte, Rubyx
FinDev Blog
Digital Innovation: Three Key Lessons to Improve the Resilience of African MFIs and Their Clients
Takeaways from the African Microfinance Week (SAM) on overcoming the challenges and risks associated with digital transformation
By Corinne Riquet, CGAP
FinDev Blog
The Power of Community-Based Organizations to Mobilize Farmers’ Savings
A Scale2Save project in Cote d’Ivoire shares what they’ve learned working with farmer cooperatives as financial agents.
By Celine Stevens, World Savings and Retail Banking Institute
FinDev Blog
How To Get a Historic Bilateral Deal to Share Agent Banking Infrastructure
Scale2Save partners FINCA and Centenary Bank in Uganda go from competition to cooperation, sharing service-distribution infrastructure for the benefit of end-user low-income customers.
By Kimathi Githachuri, Scale2Save
FinDev Blog
The Resilience of Mobile Money in Sub-Saharan Africa
Quick responses by providers and regulators in the region helped mobile money keep growing despite the COVID-19 pandemic. Support for agent networks and more flexible on-boarding practices were key.
By Simon K. Andersson-Manjang, GSMA
FinDev Blog
Top Five Digital Financial Service Features That Impact Women’s Access and Use
Research in Kenya and Côte d’Ivoire provides guidance for DFS providers and regulators on how to help ensure that digital tools make women more - not less - financially included.
By Hélène Smertnik, Savita Bailur, Caribou Digital
FinDev Blog
Formalizing Remittances for Forcibly Displaced People: Findings from the Democratic Republic of the Congo
The lifeline provided by remittances can help advance financial inclusion among vulnerable populations.
By Micol Pistelli, Sabine Mensah, Amil Aneja