This webinar discusses MIX's role in the microfinance industry and its data's new home on the World Bank’s Data Catalog.

This webinar provides insights into how MFIs should think about technology, the kind of IT infrastructure they need to digitize, and ways to overcome issues related to legacy operating systems.

In this webinar recording, our speakers share first-hand experiences on how they got their employees to buy into the idea of transformation and how they provided staff training to ensure they had the necessary skills.

To digitize successfully, microfinance institutions need to have a clear vision about why the transformation is needed and what should be done to prepare for such sweeping changes.

This webinar recording shares progress-to-date made by the PAYGo PERFORM working groups to develop a reporting framework and set of key performance indicators for the PAYGo solar industry. 

With one in every three women still being financially excluded, there is increased recognition of the role that gendered social norms play in limiting economic opportunities for women. 

While mobile phone access is a strong influencer of digital financial services amongst women, barriers to usage are often less clear.

This webinar recording shares insights on customer analytics journey in an organization and helps you identify key customer-related questions that can be answered with an analytical approach. 

Learn practical ways to integrate gender in financial inclusion research using Oxfam's new guidelines on Integrating Gender in Research Planning. These were recently shared with FinEquity members during a webinar in collaboration with Oxfam.

Employees and agents play an important role in shaping customer's experience. Learn how managers can equip them to deepen customer relationships.