Member Spotlight With Access Holding: Digitalization for the Bottom-Of-The-Pyramid

In this Member Spotlight session, key staff of the AB Bank Zambia, member of Access Holding, will speak about their journey to become a customer-centric digital financial service provider dedicated to the needs of small-scale entrepreneurs and underserved client segments, typical obstacles along the way, and how to remove them. To understand the impact on customers, a female entrepreneur customer is invited to speak about how working with AB Bank and the digital offerings have impacted her business, especially in times of the pandemic.

This Member Spotlight will be offered with Spanish Translation.