Listening to Employees as a Business Strategy

Employee satisfaction and feedback are an often-overlooked asset for your business. Employees know the most about your customers and can be a wealth of ideas for improving your operations and human resource development. Are you making the most of their feedback?

Please join SPTF and the ILO for a webinar addressing how financial service providers (FSPs) can improve performance by having regular, formal communication channels between employees and management. The speakers from Fundación Paraguaya, Crystal (Georgia), and VisionFund International will share their methods for leveraging employee insights to the benefit of their organizations.