How Can Financial Service Providers Help Build Financial Capability?

Financial education is often designed to motivate people to use digital payment and transfer services, increase their formal savings and improve their borrowing and repayment decisions. This not only benefits learners, but also the banks, microfinance institutions and mobile operators that serve them. How can financial service providers help improve the financial literacy and capability of their clients, and how can use they use technology to do this efficiently?

In this webinar, Pete Sparreboom, Senior Manager for Financial Inclusion Partnerships at Arifu, and Dr. Bilal Zia, Senior Economist in the Finance and Private Sector Development Team of the Development Research Group at the World Bank, will take us through how financial service providers can help in building financial capability, especially among low- income people in developing countries.