This study describes six business models to address the challenges financial service providers are increasingly facing as a result of digitization and the pandemic.

This report shares key insights on investment trends, business model innovations and reach of fintech solutions to underserved communities in emerging markets.

Surveys with 51 regulated and non-regulated microfinance institutions were administered to share the impressions on the performance of these institutions in the current context.

This note summarizes key findings extracted from October 2020 survey responses to gauge the impact of the COVID-19 pandemic on financial institutions around the world.

This policy brief stresses the key challenges faced by SMEs on the continent and analyzes how these challenges are likely to be exacerbated by COVID-19.

This report provides insights on the adoption of digital agriculture and how it can be accelerated in light of the challenges posed by the COVID-19 pandemic.

This study assesses the impact of COVID-19 on the demand for financial services through agents and agent operations. It seeks to understand the ability of agents to support government assistance programs.

This report delves deep into the innovative strategies fintechs used to overcome the pandemic, measures taken by the government and regulators to enable ecosystem players, and the support fintechs received from investors and accelerators.

This snapshot is part of a series published by CGAP and Symbiotics, offering regular updates on how COVID-19 is affecting the microfinance sector’s portfolio quality, financial health, and ability to serve excluded clients.

This annual flagship report provides supply-side data and insights from the mobile money industry.