Displaying 421 - 430 of 910
Paper

Managing Channel Satisfaction in Agent Banking

Understanding agent perspectives in mobile banking
Case Study

Lessons from CSMs – Agent Perspectives

Exploring the use of Customer and Channel Satisfaction Measurement and Management (CSM) exercises
Case Study

Returning to Kolar: A Case Study on the Kolar Crisis-Affected Communities

Examining factors that led to mass defaults in Karnataka, India
Case Study

Can Health Microinsurance Protect the Poor?

Studying a client-managed health insurance model in Pune, India
Paper

Savings as Forward Payments: Innovations on Mobile Money Platforms

Presenting a framework for managing cashflows and savings from a single account
Paper

Mobile Money – Questions That Your Clients Will Ask You

Highlighting customer concerns about mobile banking
Paper

Individual or Institutional BCs: The Client's Perspective

Analyzing client preferences regarding individual and institutional business correspondents
Paper

Note From the Philippines: Client Learnings on Microsavings

Understanding client preferences on savings products
Case Study

Turning Interest into Savings

Testing a debt-to-savings product in India
Paper

Informal Microfinance and Economic Activities of Rural Dwellers in Kwara South Senatorial District of Nigeria

Examining the role of informal microfinance in improving economic activity in Nigeria