This Cambodia-focused report evidences how household debt is manifesting as a public health crisis that is fueling the health poverty trap in rural Cambodia.

This is one of several case studies looking at the role of design in digital financial services (DFS) for women focusing on examples where research findings have translated into design that has eased and encouraged women’s use of DFS.

This note presents the innovation drivers and competencies as key to developing innovative financial services that meet customer needs.

A new Microfinance Index captures client-level outcomes across five dimensions of impact, providing us with key insights that help us understand how client outcomes vary with different types of microfinance services.

This study would be one of India’s first such vendor social diligence undertaken by any Company, in hopes to encourage the entire lending ecosystem to measure, evaluate, and govern the impact performance for their customers.

Through interviews with almost 18,000 microfinance clients across 41 countries, the 60 Decibels Microfinance Index provides a ground-up perspective on the lives of 25 million microfinance clients, representing 15 percent of the global market.

A meta-review leads to two mental shifts in approaches to savings research.

This publication is the world’s first microfinance social performance report grounded in customer voices, featuring 72 microfinance organizations that serve a total of 25 million clients in 41 countries across the globe.

This slide deck shares female workers’ experiences and how financial services can help make platforms more inclusive.

Based on research with platforms and their workers across five countries, this report describes the platform ecosystem in emerging markets, the experiences of workers and sellers in key sectors, and how financial services can help these workers improve their livelihoods.