Displaying 111 - 120 of 163
Agent Banking and Insurance: Is There a Value Alignment?
Analyzing the potential for agent banking channels to offer insurance
Are Banks and Microfinance Institutions Natural Partners in Financial Inclusion?
Exploring opportunities for partnerships between banks and MFIs
Saddling Up a Dead Horse – Financial Inclusion in India
Is there value in pursuing a distributed banking strategy instead of a financial inclusion strategy?
State of Business Correspondent Industry in India – The Supply Side Story
Presenting results of a survey of business correspondent network managers in India
The State of Business Correspondence: Agent Networks in India
How can India overcome the problems that hamper the growth of the Business Correspondent model?
Financial Inclusion: A Study on the Efficacy of Banking Correspondent Model
What are the strengths and weaknesses of the banking correspondent model in India?
Bank Agents: Risk Management, Mitigation, and Supervision
Guiding managment and supervision of bank agents
The Answer is “Yes”—Cost and Willingness to Pay in India
Evaluating Indian customers willingness to pay for business correspondents
Managing Channel Satisfaction in Agent Banking
Understanding agent perspectives in mobile banking
Lessons from CSMs – Agent Perspectives
Exploring the use of Customer and Channel Satisfaction Measurement and Management (CSM) exercises